Thailand launches ‘Thai Chana’ online platform to retain effectiveness in COVID-19 control measures

The nation unlocked Phase two for easing restrictions from 17 May, 2020, after the number of new COVID-19 cases and deaths slowed to a trickle.

Bangkok, 18 May, 2020, at 13.00 Hrs. – The Royal Thai Government has launched an online platform “Thai Chana” to retain the country’s effectiveness in the COVID-19 control measures, following the approval of the second phase for easing restrictions from 17 May.

The Thai Chana online platform is to facilitate disease-control tracking of customers and help prevent a second wave of COVID-19. Those who come in close contact with infected people at shops in the same hour will be called in for testing.

Shop owners are to register online and to provide details including contact information, opening hours and visitor limits, as well as complete a questionnaire about the COVID-19 control measures. Once approved, they will receive a QR code to be placed in front of their premises for customers to check-in and checkout from the shop.

Customers then use their mobile phone to scan the code to check whether their targeted shop and restaurant can handle more customers under the social/physical distancing rules. Customers can also use the app to report to the government if the shops they visited followed the COVID-19 control measures.

According to the Ministry of Digital Economy and Society, only the Department of Disease Control, Ministry of Public Health, will have access to customer’s personal information and only for the purpose of disease control.

Thailand launches ‘Thai Chana’ online platform to retain effectiveness in COVID-19 control measures

TAT understands that maintaining social distancing can be inconvenient, but it is for the greater good.  Be reminded to follow the health and safety recommendations to prevent the spread of the COVID-19 disease by keeping social distancing, wearing a mask or cloth mask when going outside, and frequently washing hands.

TAT is constantly providing updates on the tourism-related COVID-19 situation in Thailand at the TAT Newsroom ( For additional information and assistance relating to Thailand’s tourism, contact the TAT Contact Centre 1672 or Tourist Police 1155.

For constant updates of Thailand’s COVID-19 control measures for travellers, please visit

This press release is published on 18 May, 2020, at 13.00 Hrs. All information is accurate at the current time but can be changed depending on the situation. The TAT Newsroom will not be updating this press release but will issue new updates as soon as further information becomes available.

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